I had South Lake European do the 120,000 mile Inspection II service on my 1998 BMW M3. My experience as a customer was excellent and the results provided were also excellent.While performing the routine Inspection II services they discovered a significant coolant leak that I hadn't noticed. This leak apparently only occurred while the car was running. There is no way I would have discovered it until my coolant light came on, or worse, when I blew a hose on the road. They were able to fit me in the next day for the coolant system repairs.Also during the Inspection II they noted the transmission mounts were soft, but not torn, which means they are getting old, but not yet in need of replacement. They assured me it wasn't necessary to replace them at this time, which seems unusually honest for a repair shop.I also had a short list of items for them to look at in addition to the scheduled maintenance. One of these was the rear doors, which were extremely difficult to close. They were able to lubricate them and now their movement is much improved.After visiting South Lake European, my car feels rejuvenated... It is quieter, quicker, and smoother. Their prices are very good. Their communication is excellent. Their techs seem to be very thorough. I will gladly take my car here again.